BGMEA University of Fashion and Technology
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Quality in action :

Townsend, Patrick L.

Quality in action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend, Joan E. Gebhardt. - New York, N.Y. : J. Wiley, c1992. - xxi, 262 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0471552062 (alk. paper) : $24.95


Total quality management.
Industrial management.

HD62.15 / .T69 1992

658.5/62
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