The loyalty effect : (Record no. 3182)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00763nam a22002537a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 3182 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-DhBUF |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260908114522.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260908b bg ||||| |||| 00| 0 ben d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0875844480 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BD-DhBUF |
| Transcribing agency | BD-DhBUF |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Reichheld, Frederick F. |
| 9 (RLIN) | 4567 |
| 245 ## - TITLE STATEMENT | |
| Title | The loyalty effect : |
| Remainder of title | the hidden force behind growth, profits, and lasting value / |
| Statement of responsibility, etc. | Frederick F. Reichheld |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | Hervard Business School, |
| Date of publication, distribution, etc. | C 1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 323p. : |
| Dimensions | 24cm. ; |
| 526 ## - STUDY PROGRAM INFORMATION NOTE | |
| Program name | BB |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| 9 (RLIN) | 77 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction |
| 9 (RLIN) | 512 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Job satisfaction |
| 9 (RLIN) | 2471 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Labor productivity |
| 9 (RLIN) | 3292 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Loyalty |
| 9 (RLIN) | 4568 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | BUFT Library | BUFT Library | 11/23/2017 | Donation, Niche Project ( Md. Muzaffar U Siddiqe, Founder Chairman, BUFT ) | 2017-0367 | 09/08/2026 | C-1 | 09/08/2026 | Books |