The Nordstrom way : the inside story of America's # 1 customer service company / Robert Spector, Patrick D. McCarthy.

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Material type: Text

TextPublication details: New York ; Chichester : Wiley, c1995.Description: ix, 244 p. : ill. ; 22 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Books	BUFT Library	BUFT Library	658.8/71 (Browse shelf(Opens below))	C-1	Available	2002-0080
Books	BUFT Library	BUFT Library	658.8/71 (Browse shelf(Opens below))	C-2	Available	2002-0081

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Includes index.

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