Wilson, Larry.

Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson. - Essex Junction, Vt. : O. Wight Pub., c1994. - xvi, 294 p. ; 23 cm.

Includes bibliographical references (p. 279) and index.

0939246740 (acidfree paper)

94061099


Customer services.
Consumer satisfaction.

HF5415.5 / .W595 1994

658.8/12