Wilson, Larry. Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson. - Essex Junction, Vt. : O. Wight Pub., c1994. - xvi, 294 p. ; 23 cm. Includes bibliographical references (p. 279) and index. ISBN: 0939246740 (acidfree paper) LCCN: 94061099 Subjects--Topical Terms: Customer services.Consumer satisfaction. LC Class. No.: HF5415.5 / .W595 1994 Dewey Class. No.: 658.8/12