TY  - BOOK
AU  - Truscott,William T.
TI  - Six sigma: continual improvement for businesses : a practical guide 
SN  - 0750657650 :
U1  - 658.4013 21
PY  - 2003///
CY  - Amsterdam, London
PB  - Butterworth Heinemann
KW  - Six sigma (Quality control standard)
KW  - Organizational effectiveness
ER  -