Daetz, Doug. <br/><br/>
Customer integration :  the quality function deployment (QDF) leader's guide for decision making / 
Doug Daetz, Bill Barnard and Rick Norman. 
 - New York, N.Y. ;  Chichester :  Wiley,  c1995. 
 - xxiii, 300 p. ;  24 cm. +  1 computer disk (3.5 inch) 
<br/><br/><label>ISBN: </label>0471132772 
<br/><br/><label>Nat. Bib. No.: </label>b95R4501 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer integration
<br/><br/><label>Dewey Class. No.: </label>658.812