Goldman, Steven L.

Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss. - New York, N.Y. ; London : Van Nostrand Reinhold, c1995. - xxix, 414 p. ; 24 cm. ;

0442019033

b9561497

100=NOTNAL 700=NOTNAL 700/1=NOTNAL


Competition.
Customer services.
Organizational change.