TY  - BOOK
AU  - Goldman,Steven L.
AU  - Nagel,Roger N.
AU  - Preiss,Kenneth
TI  - Agile competitors and virtual organizations: strategies for enriching the customer 
SN  - 0442019033
PY  - 1995///
CY  - New York, N.Y., London
PB  - Van Nostrand Reinhold
KW  - Competition
KW  - Customer services
KW  - Organizational change
ER  -