TY  - BOOK
AU  - Susskind, Lawrence
AU  - Cruikshank, Jeffrey
TI  - Breaking the impasse: consensual approaches to resolving public disputes 
SN  - 0465007511
PY  - 1987///
CY  - New York
PB  - Basic Books
KW  - Conflict management
KW  - Impasse
KW  - Business
N1  - BBA
ER  -