00462nam a2200157u 4500001000400000003000900004005001700013008004100030040002900071082001700100110002500117245006200142260003900204300001800243650004300261614BD-DhBUF20250730110748.0961810s1991 u aStAbULcStAbULdBD-DhBUF04a658.40132222 aScottish Enterprise.12aA guide to total quality management /cCrawford Beveridge aG.B.,bScottish Enterprise,c1991. a341p.,diagrs. 4aTeam management: executive management.