Getting disputes resolved : designing systems to cut the costs of conflict /
William L. Ury, Jeanne M. Brett, Stephen B. Goldberg.
- 1st ed.
- San Francisco : Jossey-Bass, 1988.
- xxv, 201 p. : ill. ; 24 cm.
- A Joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series .
- Jossey-Bass management series. Jossey-Bass social and behavioral science series. .