Ury, William.

Getting disputes resolved : designing systems to cut the costs of conflict / William L. Ury, Jeanne M. Brett, Stephen B. Goldberg. - 1st ed. - San Francisco : Jossey-Bass, 1988. - xxv, 201 p. : ill. ; 24 cm. - A Joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series . - Jossey-Bass management series. Jossey-Bass social and behavioral science series. .

Includes index.

Bibliography: p. 177-195.

1555421253 (alk. paper)


Conflict management.

HD42 / .U79 1988

658.4