Field, S. W. Effecting a quality change : an engineering approach / S.W. Field, K.G. Swift. - London : New York : Arnold ; Wiley, 1996. - ix, 147 p. : ill. ; 24 cm. Includes bibliographical references (p. [125]-128) and index. ISBN: 0340676515 0470236884 (Wiley) LCCN: 96228844 Subjects--Topical Terms: Quality control.Total quality management. LC Class. No.: TS156 / .F53 1996 Dewey Class. No.: 658.5/62