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020 _a9780465050659 (pbk.)
040 _aDLC
_beng
_cDLC
_erda
_dBD-DhBUF
042 _apcc
050 0 0 _aTS171.4
_b.N67 2013
082 0 0 _a745.20019
_223
100 1 _aNorman, Donald A.
_91963
240 1 0 _aPsychology of everyday things
245 1 4 _aThe design of everyday things /
_cDon Norman.
250 _aRevised and expanded edition.
264 1 _aNew York, New York :
_bBasic Books,
_c[2013]
300 _axviii, 347 pages :
_billustrations ;
_c21 cm
504 _aIncludes bibliographical references (pages 321-330) and index.
520 _a"Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. "--
_cProvided by publisher.
650 0 _aIndustrial design
_xPsychological aspects.
_91964
650 0 _aHuman engineering.
_91965
650 7 _aBUSINESS & ECONOMICS / Industries / Retailing.
_2bisacsh
_91649
650 7 _aPSYCHOLOGY / Applied Psychology.
_2bisacsh
_91966
650 7 _aDESIGN / Product.
_2bisacsh
_91967
942 _2ddc
_cBK