| 000 | 00864nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 2423 | ||
| 003 | BD-DhBUF | ||
| 005 | 20250623130617.0 | ||
| 008 | 941109s1995 vtu 001 0 eng | ||
| 010 | _a 94061099 | ||
| 020 | _a0939246740 (acidfree paper) | ||
| 035 | _a(StEdNL)2382399-nlsdb-Voyager | ||
| 040 |
_aDLC _cDLC |
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| 050 | 0 | 0 |
_aHF5415.5 _b.W595 1994 |
| 082 | 0 | 0 |
_a658.8/12 _220 |
| 100 | 1 | _aWilson, Larry. | |
| 245 | 1 | 0 |
_aStop selling, start partnering : _bthe new thinking about finding and keeping customers / _cLarry Wilson with Hersch Wilson. |
| 260 |
_aEssex Junction, Vt. : _bO. Wight Pub., _cc1994. |
||
| 300 |
_axvi, 294 p. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references (p. 279) and index. | ||
| 650 | 0 |
_aCustomer services. _977 |
|
| 650 | 0 |
_aConsumer satisfaction. _9512 |
|
| 700 | 1 | _aWilson, Hersch. | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c2423 _d2423 |
||